Telephone Call Accounting Management System is a system that reads data from PABX system and produces various reports to help management to monitor and then control the companies telephones cost, mis-use.
Listed are the reports generated by the CAMS2000 system.
Features & Reports:· Powerful Filtering facility for every report.
· Time Duration of Each Call.
· Call charges for each call.
· Handles Full & Reduces rates per call.
· Day-Wise report
· Extension-Wise Report
· Cost-Wise Top calls
· Duration-Wise Top calls.. Frequently-Contacted Wise Top calls
· Call Analysis for International/National/Local calls
· Call Analysis for Department/Division
· User Information (If PIN is supported by PABX)
. Lines Analysis to analyse business needs
. Rings Analysis to analyse answering of in-comings calls
. Export basic data in Excel format
. Purge of old data
. User & Password maintenance
"If you don't know what's happening, you can't change it."
Skand BhargavaSoftools Middle East
Sunday, March 29, 2009
CAMS2000 Introduction & Reports.
Labels:
accounting,
Avaya,
call,
CAMS2000,
missed call,
NEC,
Nortel,
Panasonic,
phone,
phone etiquettes,
Samsung,
SMDR,
telephone,
Telephone Call Accounting Software
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