A good Call Accounting Software like CAMS2000 is also used as management tool.
Would you like to know in how many rings employees pick up incoming calls in your office?
Would you like to have a list of phone numbers for which you want separate report, if someone calls these numbers?
Would you like to know if you have enough lines?
Would you like to see summary of calls made by employees in a month?
Would you like to summary of calls by different departments?
Or do you simply want to see some extension wise call details?
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CAMS2000 provides all this and more!! Of course some features depend on PBX capabilities.
Checkout all this on http://www.softoolsme.com/gulf/uae/cams2000.htm
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