More About Call Accounting System As A Management Tool

The M of Management sits well with the three Ms of Manpower, Money & Material! After all what is business "Management" all about? Isn't it about managing these three Ms optimally? A good Telephone Call Accounting & Management software like CAMS2000 should help you in these matters too…

• Want to know which calls were your costliest? - Money
• Or longest duration? - Manpower
• Or which numbers are contacted most frequently and keep phones busy? - Material

Knowledge of such information lead to cost control and increased efficiency.

When go through information like above, in no time you start wishing for a method by which you could have closer look at some specific data easily.

For example, you may like to see calls made between a certain time of the day only. Or you may like to check calls which are costlier than a certain amount. Or perhaps you may like to list all the calls made to a certain number.

A good Call Accounting system should allow you to filter data in many ways. The CAMS2000 call accounting software solution prefaces each report with an easy to use filter. What I mean by 'easy to use' is that if you do not want to filter any parameter (wish to take a complete report), you do not have to do anything - just click on the Report button - but if you do wish to filter the report, simply key-in your values in the pre-defined fields of the filter screen. Nothing could be easier. Checkout all this on http://www.softoolsme.com/gulf/uae/cams2000.htm

Skand Bhargava
Call Accounting Time & Attendance Personnel & Payroll